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Frequently Asked Questions

Everything you need to know about the citizenship test and our practice tool.

General

Is this the official Canadian citizenship test?

No. This is an independent practice tool based on topics from the publicly available Discover Canada study guide. It is not affiliated with or endorsed by IRCC or the Government of Canada.

How does the mock exam work?

Our mock exam has 20 multiple-choice questions with a 45-minute time limit and a 75% pass threshold (15 out of 20 correct). After each exam, you can review every answer with a detailed explanation referencing the Discover Canada study guide.

Can I try it before paying?

Yes — all 800 questions, free mock exams, and category practice are free with ads, in 80+ languages. An optional Premium upgrade removes ads and adds 6 smart study tools.

How are your practice questions organized?

Our 800 practice questions are organized into 6 categories from the Discover Canada study guide: History, Government, Rights & Responsibilities, Geography, Economy, and Canadian Symbols. You can study by category or take a mixed mock exam.

About This Tool

What is the difference between Free and Premium?

Free gives you access to all 800 practice questions and free mock exams with ads, in 80+ languages. An optional Premium upgrade removes ads and adds 6 smart study tools — adaptive practice, wrong-answer drill, weak-area focus, readiness score, performance insights, and the Must-Know 200 focused set.

Can I study in my own language?

Yes. Every question is in English or French. You can enable your native language to appear below each question as a reference. We support 80+ languages. Translations are provided as a study aid — we recommend cross-checking with the English or French original.

How is this different from just reading Discover Canada?

Our 800 practice questions let you actively test your knowledge across 6 categories, identify weak areas, and study with your native language alongside English or French. You can track your progress on mock exams and build confidence before test day.

I'm short on time. Is it still worth starting?

You can start at any time. Try a mock exam to see where you stand, then focus on your weakest categories. The tool is designed for both short and extended study periods.

Can my family members use the same account?

Each purchase is for one person. Since the tool tracks individual progress, weak areas, and practice scores, sharing an account would mix data and reduce accuracy. Family members should each have their own account for the best experience.

Payment & Access

Is this a subscription? Will I be charged again?

No. It's a one-time payment. You get 90 days of access with no auto-renewal, no recurring charges, and no hidden fees. After 90 days, you can purchase again if needed.

Can I get a refund?

Yes. We offer a 14-day refund policy, provided you have taken fewer than 2 mock exams and answered fewer than 50 practice questions. See our Refund Policy page for full details.

I paid but can't access the questions. What do I do?

Access is typically activated within moments of payment. Make sure you're logged in with the same Google or Apple account you used to purchase. If the issue persists, contact support@cstq.ca with your email and we'll resolve it promptly.

Legal & Privacy

Is my personal information safe?

Yes. We use encrypted connections (TLS/SSL) and process payments through Stripe (PCI-compliant). We only collect the minimum data needed — your name, email, and language preference. We do not sell your personal information. We share data only with essential service providers (payment processor, hosting) as described in our Privacy Policy.

Do you store my test results?

Yes, for paid users, your mock exam scores and practice history are stored securely so you can track your progress. This data is private to your account and is not shared with third parties, except as required by law or as described in our Privacy Policy.

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